You will be invited to participate in 1 to 2 surveys a month. If you wish to participate, simply click on the survey Take Survey button and you’re on your way to making your opinions heard and earning great cash and prizes. Most surveys take about 10-20 minutes to complete. If you don’t have the time or do not wish to participate, simply ignore the invitation. You are never obligated to participate.

We collect personal information to better understand your background, so that we can invite you to participate in surveys that are relevant to you. This also ensures that you’re qualified for the surveys you are invited to and therefore, giving you a better chance at winning great cash and prizes.

Test America Online and CRG Global, Inc are committed to protecting your privacy. The information you provide will always be confidential and never shared with a third party. CRG Global, Inc is a member of AMA, MRA, ESOMAR, AIMRI and PDMA. We abide to their standards of conduct and guidelines for conducting good and ethical research practice. See our Privacy Policy.

You may update your information by logging in to your member account, then click on your name in the top left-hand corner and select Edit Profile. If you need to change your demographic information, please click the Request Changes button and submit a change request with the correct information. You can change your email, address and contact preferences directly from the forms.

We value your opinion and hope that you continue to remain a member of the Test America Online community. However, if you wish to cancel membership, you can do so in several ways. You can log into the members area, then click on your name in the top left-hand corner, select Manage Account and then Close Account. You may also send an email to studies@testamericaonline.com and you will be removed from the panel. Please feel free to give us any feedback on your reasons for canceling membership.

Yes. Depending on the length and type of the study, panel members will be rewarded in a variety of ways. You can earn cash for your participation, entered into a drawing, or earn Points for each survey you’ve completed. Panelists who have accumulated enough points can redeem their points for gift cards. Each survey invitation will clearly describe the gift or compensation and include details about your chance of winning. For a complete listing of reward options, see the Privacy Policy.

Once you’ve accumulated 1000 points, you can log into your members account and redeem your points for a gift code. It’s that simple.

No. When you redeem your points, items selected will be shipped to you free of charge. Our reward program will cover shipping and handling cost.

If you’re having problems with a survey link, or unable to participate in a survey you were invited to, submit a help request through our Contact form or send an email to studies@testamericaonline.com

Typically, you will receive about 1-2 survey invitations a month. If you have not been invited to participate in at least one survey in the past 2 months, please login to your account and confirm that the email address we have on file is correct. If your email is correct, please make sure that you completed the panel profile surveys. This basic background information is needed, so that we can invite you to participate in studies that fit your profile. If your email is correct, you completed the panel profile screener and you’re still not receiving survey invitations, you might want to check your email filter settings and make sure the invitations are not going to your junk mailbox. If this is the case, please add surveys@testamericaonline.com to your address book.

No special computer is required, and most major browsers are supported. In the event you’re invited to participate in a study that requires the use of multimedia (video, music, web page evaluation) and your system does not support it, simply ignore these surveys and wait for another invitation.

We strongly encourage our members to touch base and let us know their needs and concerns. If you have any questions, comments or suggestions, please fill out our Contact form or email us at studies@testamericaonline.com. As always, we value your opinion!